Restaurant Finder

Reviews for Valentines Buffet Restaurant

by Cheryl G.
20th January 2013

This business is a MenuMania SponsorOne of the Business' Favourite Reviews

Decided to travel over the bridge to this Valentines as we had compared the reviews of the Glenfield restaurant to the Valentines Restaurants closest to us. I am so glad we did. There was a huge variety of food, all the staff were great particularly our waitress (I think her name was Artishan…sorry if I spelled it incorrectly). I am a vegetarian and there was plenty of choice for me, my 6 year old loved it and 69 year old mother loved it too. Will definitely be back. It is not haute cuisine but is good honest food and if there is something you don’t like then there are plenty of other options. I only wish I could have fitted more in!

Comment from herman z. of Valentines Buffet Restaurant 23/01/2013    Hide »

Thank you for your review, it is always nice to hear, the staff…    More »

Thank you for your review, it is always nice to hear, the staff and management thanks you very much

by Andrew I.
1st June 2013

We usually have one family lunch at Valentines as it’s a safe option for people with different diets. Firstly deserts, roast meat and soups and fries where great. However, no plain bread rolls ( only garlic bread – which is no good for non butter people) , Alaskan fish sticks instead of usual fish bites were tasteless and awful, potatoes where not cooked thoroughly. Coffee machine is really bad. Service was quite good. Basically 1/2 good and 1/2 not.

Comment from Herman Z. of Valentines Buffet Restaurant 3/06/2013    Hide »

Hi Andrew, Thanks for your review. For the last twenty years…    More »

Hi Andrew,
Thanks for your review. For the last twenty years since we commenced our business here on the North Shore, we are continually learning from what our guests let us know, about their dining experience with us. So far we have served nearly two and a half million guests, and as I say, we are still learning.
It is pleasing to hear that the majority of the soups, hot dishes, and the desserts were to your liking, as was our service levels. We have only recently changed the fish, and will now review this in light of your comments.
We also endeavour to ‘fix’ any issues that our guests may have, while they are with us, so that we can ensure that everyone leaves happy.

Please contact me, Verne Wilson, at the Restaurant, on 444 5150, so that we can perhaps right any wrongs.
Thanks in anticipation.
Verne Wilson

by Ronald D.
4th March 2013

Very busy evening and therefore too noisy and table too close to the neighbours.
Quality of food good and as one of our party had a birthday, she was free!

by Kathy S.
16th January 2013

On the 22nd December 2012 we dined out at Valentines for my 60th birthday with my husband Archie, daughter Ruth and her boyfriend Hans from Brisbane, and Tango our son and 2 daughters Essance and Mokikiwa from Christchurch. Originally we were to have a combined birthday with a friend which didn’t happen due to work commitment’s. On arrival the host was attentive, even though we were very late, and the booking numbers had changed.The table was beautifully presented with my favourite colour balloon. Staff were attentive and friendly. The hot food choice was great and salads were beautiful as well as the desserts, the chocolate fountain and marshmallows always my favourite. So nice to singalong with the old favourites of yesteryears, with the live music. Thanks Valentines for making my 60th birthday a very special day to remember from all of US!!!!!!!

Comment from herman z. of Valentines Buffet Restaurant 16/01/2013    Hide »

Your kind review is a great reward for our hard working staff, and…    More »

Your kind review is a great reward for our hard working staff, and much appreciated
Cheers

by Betty O.
11th January 2013

Best Valentines I’ve been to & the only Valentines I’d eat at! Food & Service was superb. I’ll eat here anyday.

by Marilyn
24th December 2012

Shrimps in shrimp cocktails very tough and rubbery. We were disappointed being Xmas Eve there were no festive decorations, no turkey, no Xmas puds, strawberries or cherries. On arrival we were told to “go thru to the lounge”where there was no-one to greet us to show us to our table for several minutes. The staff could not crack a single smile between them during our dining experience. There was a lack of fresh veges and green salads – frozen beans and peas do not do it for me. We found the constant removal of plates very intrusive as it happened so often one by one. Would not make a return visit.

Comment from herman z. of Valentines Buffet Restaurant 26/12/2012    Hide »

The staff was so disappointed reading your review. They spend…    More »

The staff was so disappointed reading your review.
They spend hours decorating the nice Xmas tree in the reception, and decorating all the buffets.
Although that night we served only oven baked ham, rottisserie chicken, barbequed prime sirloin steak,beer battered fish,and our usual selection of seafood and salads and desserts, the turkey ,lamb,pork, and other Xmas items were reserved for Xmas day.
I am sorry we did not meet your expectations

by Lee J.
4th December 2012

Valentines, North Shore looks and feels like a large food hall. Where have all the table cloths gone!!!! The food was very average and “tepid”. Shrimps were dry and rubbery.

Comment from herman z. of Valentines Buffet Restaurant 5/12/2012    Hide »

I am so sorry you were disappointed with your experience. As we…    More »

I am so sorry you were disappointed with your experience. As we received new furniture the screens and plants were not in the correct places, but we have fixed the problem.
Please send me an email “northshore@valentines.co.nz” and I will make your next experience a better one as our guest
Kind regards

by Christopher C.
7th October 2012

Tonight my family had a reunion at Valentines.
There were uncle’s parent’s teenagers and children, 22 in all.

Each with different tastes so it was of some concern as to whether valentine’s would be a suitable place (the other contenders were aubergine and swashbucklers).

We made the right choice.
The food was superb, hot, and plentiful.
Some of the shrimp cocktails were a little bit off but apart from that oversight, this was a wonderfully relaxed place to dine
I give it 5/5.

Comment from herman z. of Valentines Buffet Restaurant 8/10/2012    Hide »

Thank you for your kind review, much apreciated. I have taken…    More »

Thank you for your kind review, much apreciated.
I have taken note of your comment on the shrimps (we changed brands).
We are going back to a previous brand.
Kind Regards

by Mal K.
3rd October 2012

I have been to Valentines, North Shore on previous occasions and in every instance the dining experience has been fantastic. Visiting from Brisbane to spend time with family (early August 2012), I always try to put Valentines on my “to do” list. From the seafood to salads, hot foods and desserts (sorry if I’ve missed anything out) its a culinary delight! Good value for money. Enjoy the service and the atmosphere. Keep up the good work. I’ll be back in NZ over Christmas/New Year and already have a booking for Christmas Day … can’t wait! In my opinion, the best buffet restaurant, period.

Comment from herman z. of Valentines Buffet Restaurant 3/10/2012    Hide »

Thank you so much for your kind words. Management and staff…    More »

Thank you so much for your kind words.
Management and staff appreciates this very much.

by Denise B.
30th August 2012

Hadnt been back for some months since previous visit resulted in salty ham and just lack lustre array. Last night however, decided to give it another try. Superb!!! The ham was sweet and moist and the fried fish pieces delectable and fresh. My grandson was in ‘pig heaven’ and could barely walk out the door. The staff were very good and attentive though they did push ‘do you want a drink’ a bit since we dont drink alcohol.

In my opinion, a step up from our last visit.

Comment from herman z. of Valentines Buffet Restaurant 30/08/2012    Hide »

Thank you for your kind review, especially as we now have moved up…    More »

Thank you for your kind review, especially as we now have moved up to 4 stars, I will pass on your comments to everybody concerned
Kind regards

by Robyn H.
20th August 2012

We had a meal at Valentines for my daughters birthday, children love all you can eat dessert.
The lady at the front desk is always so happy and friendly and makes you feel welcome, this does the company good to have staff that treat there customers so well so thank you to her.

by Sandy E.
24th July 2012

Excellent meal with good variety of food for the age range we had (6-70). Great service and very good value for money. Nice personal touches of balloon and card and really nice cake delivered with candles lit (and box provided to take it away).

by Marilyn R.
24th July 2012

Was very pleased with the food and the service. Loved the extra touch of personalised birthday balloon and staff coming to the table to sign a birthday card. The food was lovely and there was a great variety that suited us all, including four young grandchildren.

by Pamela T.
13th July 2012

I took my parents for their 70th Wedding Anniversary & they were so happy with the meal, the service – especially the balloon & the card. They told everyone that phoned & called in later that day how much they enjoyed it. Thank you to all the staff

by Julie B.
26th June 2012

Went to Valentines Wairau Park for the West Coasters Club Midwinter lunch. First hint is to be ready to turn left into the shops at the top of Wairau Rd hill, if coming from town. Traffic is always heavy there, and we were in the right, not the left lane, as we approached the restaurant entrance (our first visit).

While the exterior is not flash, the interior is pleasant and quiet ie no street noise.

The food was fantastic: loved the seafood chowder and the shrimp cocktail. The ham on the bone and fried fish were very good. Then went back, on my mother’s advice, and tried the roast lamb- beautiful! For dessert had the chocolate mousse, as there was no Xmas pudding left. But found later, on my way to tea/coffee, that another Xmas pud was on offer, so went for it – rich and fruity, perhaps with a splash of the doings in it- perfect with custard. We all enjoyed our afternoon- stayed for ages, nattering, and were not made to move on. Would definitely recommend to friends/family – excellent value for money and a lovely place to go on a gloomy winter’s day.

Comment from herman z. of Valentines Buffet Restaurant 27/06/2012    Hide »

Thank you so much for your kind review, we will pass this on to…    More »

Thank you so much for your kind review, we will pass this on to our loyal staff
Kind regards
Herman Zwaaman
Verne Wilson
Directors

by Jordan
7th June 2012

Enjoyed everything but the receptionist? She was very rude did not smile and acted like our money was no good. Will not be returning. Do not know how she is able to work in hospitality with that slack attitude.

Comment from herman z. of Valentines Buffet Restaurant 8/06/2012    Hide »

Thank you for your comment, i am glad you enjoyed your meal. There…    More »

Thank you for your comment, i am glad you enjoyed your meal. There is absolutely no excuse for rudeness, the dining room waitress has been severely repremanded, and shifted to other duties. I can asure you this will not happen again. Please give me a call, and I will try to make it up to you Kind Regards Herman Zwaagman Director

by Cheryl R.
30th May 2012

Haven’t been to this valentines for years but when a treat me deal came up i thought why not take hubby our to lunch ..we thought the place was awesome for what it is, staff all of them from the minute we walked in to the time of leaving were fantastic friendly staff and made you feel welcome..food was pretty good somethings not OK but you have variety to like and dislike what you want … oh yeah and then there’s the pudding n chocolate fountain … we really enjoyed our lunch and will be back with friends for tea and my mum for lunch…. keep up the good work and go full steam ahead don’t fall back … well worth the travel …Our local has the worse food and staff our experience there was horrid and when phoned head office they were going to look into it and was going to call back but never did …thanks north shore for we have somewhere new to go ..thanks heaps C & M Richards

by Bev M.
16th May 2012

We had not been to Valentines for many many years, and when a discount voucher came up on Treat me, we decided to go.
We were both so shocked at the difference. The service was excellent, we were taken care of extremely well from start to finish. The food had changed also, there was a wonderful choice and the food was cooked well and was so enjoyable. The desserts, which for me used to be the downside, were really scrumscious. We were so thrilled with our return to Valentines we returned within a few days to take Mother for lunch. Thanks.

Comment from herman z. of Valentines Buffet Restaurant 16/05/2012    Hide »

Thank you very much for your review, obviously all our hard work…    More »

Thank you very much for your review, obviously all our hard work is paying off.
Cheers from the staff and management
VALENTINES NORTH SHORE

by Sharon
4th May 2012

Hadn’t been here for a while as there are so many eating establishments offering great deals and the food had become very predictable. So when a voucher came up I thought it time to revisit and we weren’t disappointed. The food was hot with a reasonable selection.
The staff though were awesome. I know it was a pretty quiet day for them but they were super friendly and attentive being very quick to take dirty plates away (sometimes too quick :). It is still a good place to take a group especially if you have mixed ages and tastes and they always go out of their way if you are celebrating a special occasion.
Thanks for a most enjoyable lunch.

Comment from herman z. of Valentines Buffet Restaurant 16/05/2012    Hide »

Than you Sharon for your kind review Valentines North Shore Ph…    More »

Than you Sharon for your kind review
Valentines North Shore
Ph 4445150

by luv2bme13
27th April 2012

Some dishes were great, others were acceptable. The seafood chowder soup was horrid -the worst I’ve tasted, it was so thick you’d think they were trying to stuff you up so that you couldn’t eat anymore.

Most importantly the plates, bowls and cutleries were filthy!!! With stuff sticking on almost everyone of them. Totally gross…

by Wayne
25th February 2012

Went to Valentines last night with 4 friends. Been on numerous occasions over the years but, sadly, we thought the food quality and quantity had slipped considerably. We thought too much of the food lacked taste, seafood in particular, whilst the variety and presentation of food was hardly different to what we would have been served 30 years ago. No attention to up-marketing, even if Valentines is a family-type restaurant. Our table was consistently cleared of used crockery/cutlery [great] but we noticed too many other tables were simply left uncleared whilst staff walked past, empty-handed. Staff are mostly very pleasant but we suspected it was management who needed a work-over! But, we also came to the conclusion that it wouldn’t take too much to change, for the better, what is otherwise a pretty good place to eat and socialise. Come on management, you’ve got work to do, mostly on yourselves.

by Georgia
3rd December 2011

This is by far the best Valentines in Auckland. Food is always coming out hot and it doesn’t look like yesterdays leftovers that the other restaurants serve

by marie m.
30th March 2011

Took the family last Saturday,what a lovely experience.
the staff was so friendly, the food was great, sirloin, chicken, ham, lovely desserts the atmosphere was so nice with the live music.
So many dishes to choose from,
what a great night we all loved it

by JJMC
14th March 2011

i went to valentines the other day for my sons 10th birthday, as soon as we walked in we were greeted by a lovely receptionist, as we were seated by a staff member they explained everything as we had never dined here before they were very polite and helpful, as we went up to the buffet we were surprised by how much food there was, good value for money the chef even offered to cook us a fresh steak, the manager came over to our table shortly later to see how our meal was going and if they could help us with anything and wished mt son a happy birthday, over all it was the best birthday my son has ever had with a great selection of food and desserts they even have a chocolate fountain which the kids loved, we will defiantly be going there again

by cathie r.
21st February 2011

A group of us dined last Saturday night and we came to the mutual conclusion what a brilliant place to dine!! Heaps of dishes to choose from and the food was fresh and very tasty-Ham, Steak and yes a chocolate fountain!!! (delicious)
Staff were very friendly and looked liked they really enjoyed their jobs
Busy night but nothing seemed to phase them
Well done -we’ll be back for sure

by Zpete
25th January 2011

Hi Ppl, Once the best top rack,our favourite Valentines, Wairau Rd has slipped to botton tray. I took half a dozen close friends there for my birthday. What a let down. The baked ham was good, the rest of the meat and veges were almost cold. We arrived at noon, hoping for good fresh and hot tucker. So disappointing, 22 bucks each virtually down the drain. PAKURANGA which is closer for us, TOP Valentines now in our eyes. Sorry for my friends having to put up with such poor quality. The reception and serving staff were great. Management, get into gear, or call Gordon Ramsey for help in cooking and serving.

by ali
29th November 2010

My partner and I went to Valentines on Saturday night as I hadn’t been before…..and I won’t be going again! The choice of food was poor and it looked like it had been sat there for the whole day. The vegetables were all dried up, the sauces had a layer of skin over them they had been there for so long! I struggled to fill one plate, we went to pay and wowsers $90 for 2 adults with a drink each. Big fat rip off! We were very disappointed and pretty mad at wasting nearly $100 on a poor meal.

Comment from herman z. of Valentines Buffet Restaurant 7/12/2010    Hide »

greetings,I am so sorry to hear of your terrible experience….    More »

greetings,I am so sorry to hear of your terrible experience. Please will you contact us on 4445150 ask for Cathy, so we can address your concerns, also your payment does not seem correct for only 2 drinks in addition to the meal. Kind regardsValentines

by vien
14th November 2010

If you are not sure what you fancy to eat on a certain day, then go to Valentines. They have an array of food for you to choose from.

I am a dessert person, and I adore their dessert menu!

We usually come here only on special occasions, but every time we do, it is never disappointing!

by L a.
15th May 2010

We came to your Glenfield Restaurant on Mother’s Day last weekend – one of the busiest days of the year for restaurants – a party of 8 adults – the food was fresh and plentiful, the service was amazing – we were even given a separate room for dining and you had musical entertainment as well. We were soooooo impressed and thoroughly recommend Glenfield Valentines!! Thank you so much for making it such a lovely day

by Amy
7th December 2009

We’ve been to a few Valentines around Auckland, but the dessert in this particular Valentines restaurant is excellent! The service and rest of the food are average.

by a221
10th November 2009

The service is good and the selection for the buffet diverse

by Sue Wilson
1st October 2009

We really enjoy going to Valentines, North Shore. The food is always fresh, always topped up. The place is spotlessly clean and the staff, well I can’t say enough. They are all very friendly and I would say for a bunch of young ones they are always very polite. I would recommend this restaurant to anyone, especially for a birthday, as you get a free meal….oh thats if three others are with you.

Write Review