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Reviews for The Terrace Restaurant & Bar

by Sack
16th May 2013

As we entered The Terrace I began to have doubts about our dining experience because I thought we were in for pub-quality food/service. How surprised I was! The food was excellent (not super fine dining but very good) and the service prompt and attentive.

by Catherine L.
12th April 2013

Went here with my husband and our daughter. The service was fast and friendly and the kids meal of fish and chips came out very quickly. Unfortunately there was such a long wait for our meals, she had finished hers before ours arrived! We had the steak and the salmon, all meals were fantastic. In hindsite, I should’ve ordered ice-cream for our daughter to keep her busy while we ate. Even better – they should’ve offered her some since there was such a big delay!

by Matt
17th December 2012

My family and I went to The Terrace tonight, I’m not going to try dramatize this but it was a pretty crap experience, I got the Porterhouse Steak and when it finally did come out it was more or less cold although I ate half of it, turned it over and discovered the rest was just a HUGE grisly piece of fat. No jokes. I hate complaining but I really didn’t want to pay $30 for a steak that largely just a piece of fat and everybody else said I should definitely say something. I told the waitress and she said she’d tell the shift manager, she then came back and starting telling us this weird ‘reason’ for the mound of fat – I told her i really wasn’t happy paying that much for it, she got kind of crabby and called her manager over who pretty much just told me I was unreasonable and to deal with it. We were all quite offended. Later on when we were paying I again said to him again that it was pretty ridiculous, he still didn’t want to know about it and at which point I got angry and after arguing with the stinge prick about it he finally offered a $10 discount. It would have been nice if it didn’t have to get to that point, upsetting our family dinner. Also as other people have said the porterhouse didn’t come with potato wedges as on the menu, just a few wimpy rosties. All our mains were less than average size and I went to McDonalds after we left. Would never go back, and definitely would not recommend.

by Raechel H.
8th March 2012

I have visited the Terrace 6 times so far this year. I keep going back because the food is great and the service is friendly. However tonight when I visited I ordered the Porterhouse steak. I asked for it medium and when it came out it was raw with only the outside of the steak brown. I sent it back and it came out 40 minutes later properly cooked. Everyone else had already finished their meal. No discount at billing was offered. I will not be returning.

Also visiting 6 times this year alone we have only just been offered the Terrace loyalty card which we could have been using all along. However now we will not be returning

by Waimarama P.
27th August 2011

I’ve gone to the Terrace bar now twice for lunch and dinner, the first night I went the service was superb. The food was devine and generally a fantastic night. Finding a place that can cook a blue steak perfect is hard to find. The terrace has provided amazing food each time. My favourite restaurant so far. Thank you Terrace!

by Emma
18th July 2011

We went for an evening meal during the week. My husbands meal – stone grill mixed meat went down a treat, however my meal, I forget the name of it, it was a chicken enchilada, was disappointing. The plate came with the biggest salad I have ever seen. Completely over-faced the dish. Service – average. Would not go back again.

by Xenia
6th January 2011

We went to The Terrace on New Years eve for a special dinner.
We were looking forward to what we heard was really good food and a really nice place.
We ordered the fish dish, the variety stone grill meal and the lamb shanks meal. They were each round the 30 dollar mark.
I was impressed that our meals arrived to us in good time.
The food was average. particularly for the price of each meal we expected the food to be a lot better and larger protioned at least. We were sitting there eating and commenting how with the fish meal we couldve just went to the fish n chip shop and gotten just as good, while my lamb shank meal was just like our Sunday roasts (only muuuuuch smaller).

Our cutlery and cups all had water marks on them, they don’t polish their cups, which had us returning numerous cups and then having to put up with water stained glasses, which was very un-appetising to use.

Our table was wobbly and very brezzy as we were situated near the bar. Overall the atmosphere is Not of a fine dining restaurant but definitely a bar… however the meals are not bar price friendly.

Do not go here if you want to have a fine dining experience or a romantic meal.

by Kelly H.
15th October 2009

Terrace Bar was great. Good service, good food and a good atmosphere. Would go back anytime!

by Melissa Rodgers
8th October 2009

Fantastic service, stone grill was a fantastic experience and one I will do again. Definitely a great place to dine and prices are also very good.

by Erick
13th May 2009

My wife and I visited Dunedin recently. We came in for lunch and was skeptical of the stone grill…but it was explained properly to us. In any event we really enjoyed it. The food was excellent and the staff was very friendly. I personally think it had the best lamb I have had (but of course I am not from NZ). Erick from Melbourne

by Tallulah
19th December 2008

First time I went here the meat was rare…so I had to send it back because they didnt ask me how i liked my red meat cooked…but they happily recooked it and offered a complimentary drink. been back a few times since and the food has been brilliant!!

by Emma
8th October 2008

The food here is outstanding – their chicken salad and their stonegrills especially not to mention desserts.

The best thing here is they do takeaways for lunch – nothing like a nice chicken salad back at the office!

by Stacy Downing
27th July 2008

Best food I’ve had in Dunedin, excellent service from the staff and a relaxed dining atmosphere. Will definitely be going back.

by Stacey Kirkpatrick
3rd April 2008

I went to the Terrace for my 25th birthday meal and was very impressed with every aspect. The food was amazing, the staff were very friendly and knowledgable and made myself and my guests feel very comfortable.

by Simone
3rd March 2008

This was without a doubt the worst “dining experience” during our recent trip to New Zealand. The manager was verbally agressive and seemed to take the attitude that the customer is always wrong!

We dropped by for a quick lunch whilst visiting Dunedin. I ordered the kebab and was shocked when this turned up on a stone grill (stone grills are not mentioned on the lunch menu and the waitress didn’t mention this to me either!). Since I didn’t want this a) because it’s inappropriate for a light lunch – I didn’t have time to watch my food “slow cook” in front of me whilst my partner ate a sandwich b) because I was concerned about accidentally eating partially cooked poultry and seafood, I asked for something else instead.

Rather than accepting that the item had been poorly described, the manager refused to give me anything else from the menu, blamed me for his waitress forgetting to explain the item came on a stone grill, threatened me with the police and laughed at me! One of the comments the manager made was that he wasn’t replacing the food because there was nothing wrong with it; we agree there was nothing wrong with, apart from the fact it wasn’t cooked! We paid for what we’d actually eaten, then left. I assume that Interpol will track us down to collect the balance!

There are two types of terrace, the type where you can enjoy al fresco dining and the type where you find football hooligans, this bar (it’s not a restaurant!) is named after the latter.

by Rachel T.
7th May 2007

Higher class food in a relaxed/casual atmosphere

by Karen G.
27th April 2007

One of the best things about this place, is the huge big beer-containing vessels (about a metre high) that you can have brought out for your table (or bar-leaner). They have a tap on them so you can all refill your own vessels from it at will.
The big antipasto platters of food are also great for a big group. Another yummy thing is their steak mains brought out sizzling on a hot stone.

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