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Reviews for Latitude 37

by Alexandra
5th July 2012

This restaurant gets an average rating from me. The mains are extremely overpriced for what you get…they are in the realm of $30-$40 when they would be better suited to the $20-$25 range. The food was good but not exceptional enough to justify the prices. The vanilla brulee was delicious, though and more than worth the money.

The service was average and our waiter seemed inattentive to our table and like he couldn’t wait to get off work. We had to attract attention to ask for things like the drinks/dessert menu, as no one came to see how our meals were or if we would like another drink, etc, which is poor business practice in general.

Our bill came to something like $140 for two people…we had two mains, two desserts and 3 or 4 drinks, pretty expensive for an average dining experience. I would like to try this place again as many of the mains sounded delicious, not sure if I’d be willing to spend as much again, though.

by Chris
5th June 2012

I went to Latitude 37 over Queens Birthday weekend, it had great atmosphere. I had a meal with my family on Sat night. It was very busy but the waitresses were very efficient and friendly. I had the eye fillet and it was delicious. The chocolate tequila mousse cake was to die for !! I would definately dine here again and will recommend it to all my friends.

by Sheryll S.
3rd May 2012

Lovely fish and chips, but quite expensive. But will visit again.

by maree e.
8th January 2012

Found this amazing restaurant tucked behind the bar on the main road. Amazing service and speedy meal delivery. Waiting staff super friendly and helpful. Nice atmosphere. And the icing on the cake was the amazing meals, am a small eater but split my meals with my daughter and enjoyed three courses all of which were faultless, fresh crispy fish and chips and amazing tasting breads and dips and topped off with the vanilla brulee mmmmm mouth watering, couldnt fault it had amazing time.

by Max C.
29th December 2011

I dined at Latitude just before xmas with a few friends,
we were only having a few drinks but decided to stay for meal after watching several dishes being delivered.
I had the Fish and Chips, which was delicious nothing like your local shop can do. The others ordered off the snack menu, the antipasto platter was a feast for your eyes, only complaint was our bar leaner was a squeeze to fit all the meals.
The service was great, cant wait to return for a few bev’ies in the new year.

Cheers lat team.

by kelsi
24th December 2011

Went to Latitude for a birthday celebration last week, was an amazing experience!

the table had eye fillet steak and fish of the day, service was excellent, was waitress was kind friendly and very lovely and the food was brilliant! once our main meal was over they brought out the birthday girls desert with a candle on it without it being requested! which was a really nice gesture!

all round awesome atmosphere and service

good work team at latitude! will surely be back!

Merry xmas from a very satisfied customer.

by Nikita W.
15th November 2011

We went to Latitude 37 at the Mount for dinner last night as I had heard good comments about this place.
I was so disappointed;
I ordered the Past of the Day. After placing my order I asked if I could cancel it as I wasn’t that hungry, the waiter said they can do a half pasta – great I changed my order to the half portion.
When I came to pay I was told that it would be $21.90 and I said that I only had the half portion and she said they do not change their prices for half portions.
I said it would’ve been nice to have been told this by your waiter as I would’ve stuck to cancelling my order, or been aware of this and taken the rest as a “takeaway”.
All she said was “I will let my staff know for the next time”.
My experience at Latitude 37 was very disappointing – the Pasta was tasteless, the attitude of not adjusting the price and the customer service not the best.
I have made sure I have told my friends’ and work colleagues about this experience and I definitely will not be going back there.
Remember that saying one person tells someone, who tells someone, who tells someone and it goes on and on and on..Come on Astrolabe Restaurant and bar at the Mount!!

Comment from Craig C. of Latitude 37 16/11/2011    Hide »

The request to change the pasta to a half portion was made after…    More »

The request to change the pasta to a half portion was made after the order had already been sent to the kitchen and was about to be plated, so the food was already cooked, the surplus half portion was added to Nikita’s partners meal who also had the pasta.
The customer received all of what was paid for.
PS I’m looking forward to Astrolabe reopening have always enjoyed a drink there before it closed down.

by Jean H.
25th July 2011

I agree with Joshua Bennet’s comment..

Such a pity because once upon a time Latitude was a great place to dine with excellent food and service!

The food is poor and overpriced for what you get.

The chowder was extremely bland, just tasted like cream. One person at our table ordered the fish and chips, her meal was cold and consequently sent back only to have the same piece of fish (in pieces) re-heated and redelivered to the table! No apologies were made and the service from the Maitre’D was disgusting. Couldn’t wait to get out of there! Will not be returning for a meal.

by M H.
31st March 2011

Great location but ultimately disappointing.

Flustered waiting staff who forgot drinks and to take orders when the restaurant was perhaps a third full and unremarkable, expensive food means we won’t return here.

by Ash W.
3rd November 2010

One of our favourite restaurants. good lunches as well as dinners. Great service, great food, good prices. 5/5. throughly recommend.

by Janet B.
5th June 2010

I went out for dinner at Latitude in May 2010 with a group of ladies I went to teachers training college with.

The staff were wonderful, the food delicious, and the ambiance fantastic. I would not hesitate to go back for another meal.

I had the Seafood Paella and am busy trying to emulate it myself…Great stuff guys. Keep up the good work!

by Elena & William
18th September 2009

We love this restaurant have been here at least 4 times so far. The meals are very generous, the atmosphere is always warm and vibey. We have only experienced really good service. It does get very busy at times and it understandably slows down a little. The menu has changed since we first started going so was sad to see the venison and duck confit off the menu, and the dessert that used to be so beautifully presented have changed. but we still love this place. Please bring back the strawberry&champange cheese cake. It was too beautifully presented to eat!

by Erika
6th April 2009

We came here for our wedding rehearsal dinner.
We waited for over 2 and a half hours for our food. Some came out cold.. some hot… some just room temp. The prices were too high for what you got.. no one apologized… it wasnt busy that night… and I even had to go to the bar and ask for water because it was never replenished to the table. I was very disappointed and so were my wedding guests who flew in from all over the world. Very upsetting!

by Linda Rawlinson
11th November 2008

My husband and I took 29 adults and five grandchildren to this restaurant for my husbands 60th.
Everyone agreed that the food was excellent and the service great. In fact we went back the next day for breakfast. We have also booked ourselves in for a family Christmas dinner. Throughly recommend this restaurant.

by joshua bennet
1st November 2008

I normaly do not make reviews but in this case I’ll made an exemption.
The service very average and the food realy poor.
To the owner/s: get yourself a real chef and good restaurant manager before is too late.

by Sandra Morgan
24th October 2008

The food,the presentation and the service was superb. We had a wonderful evening there and would certainly reccommend your restaurant.

by Dionne O'Brien
20th October 2008

What an excellent place. We went with a large group and children, the waiter was excellent with the kids nothing was a problem. The food was great as was the service. We will definitely return to this restaurant in Nov when we go back to The Mount!!! Thanks so much.

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