Reviews for Barilla Dumpling
by Jazz Wilson
This place makes me humorous..service is terrible but its very cheap and pretty tasty!!! Would be awesome if they were licensed
by Dining Enthusiast
20 days ago
Store bought dumplings in average atmosphere. Not for me and I don't really understand the appeal. But good for them as they were packed when we went.
22 days ago
Best dumplings I have eaten in Auckland. Effecient service. Other food on the menu was average but I only go here for the dumplings so my rating reflects that.
by Debbie Goldsmith
24 days ago
Very busy and the service is terrible, add that to the recent D grade for hygiene and thats why I give it a low rating. The dumplings are cheap but taste average.
26 days ago
Was looking for a quick and easy feed on the way to the airport and remembered reading about this place in Metro's Cheap Eats. Went on Sunday night. Was super busy and the staff looked over run so didn't expect quality service. Usually the case at cheap Asian joints. But $12 for 20 pork and chive dumplings compensated for the fact. Also had pork and onion buns and the prawn & pork dumplings. Overall taste was good. But if you've been to high end Yum Cha they really don't compare. Price to portion ratio great. Quality a little more than ok. Service terrible but amusing. Nice place for quick easy food.
27 days ago
Calling this place The Best Dumplings in Auckland is a bit excessive in my opinion. As someone who has grown up eating dumplings (both homemade and store brought), my expectations were very high. It took ages for the dumplings to arrive and they were.. average. They resemble and taste like dumplings, but that's it really- it tastes like the ones you can make yourself at home. Perhaps my taste buds aren't as sensitive or defined as other people because I was sorely disappointed :/ Reasonable dumplings, just not wow/ amazing as it's been made out to be.
by Amy Webb
one month ago
Some friends invited me out to dinner tonight to Barilla, and after reading the reviews I was very intrigued. The ratings seem to be quite extreme! Although I can see why.
The food is awesome. We ordered the bok choy, sliced potato in vinegar and spring onion pancakes to start. Highlight was definitely the pancakes, very savoury with excellent pastry. The potato serving was massive and we probably didn't need it as it filled us up quite a bit before the dumplings came out.
We ordered the vegetarian, chicken & mushroom and pork & celery dumplings, all fried. Such massive servings! I really think this place was great value considering it came to $82 for 4 people.
The service is really as bad as people say it is! The staff members actually look like they are completely hating it and never once smiled even when I tried talking to them. Barilla was extremely busy tonight, seems to be quite a popular place, I figure service can be ignored for such tasty, cheap food.
one month ago
Love the dumplings here, so delicious, especially the pork and chive and the beef and cumin. The best thing however are the beans!!! Cheap and cheerful place. Don't expect to be blown away by the service or decor.
one month ago
Food, average. Customer service, 100% crap.
Aside from having had a D grade and being publicized in the newspaper/online a while ago, we finally ventured into this place after getting sick of our usual Dominion road restaurants and because it had an A grade again.
The first time I came with a group of friends and we ordered steamed dumplings, sweet & sour pork (x2), lamb with cumin, chinese veges and some spicy chicken dish. The food came out in an okay time frame (5~10min) during the early dinner rush; my only issue is with the service because they gave us 2minutes before checking if we were ready to order then it ended up being a mission to get their attention again when we were ready to order. The waitress that day also got my order wrong and gave me squid with cumin, and when we said its not what we ordered, she came back and tried to tell me that it is what I ordered - squid and lamb isn't even under the same category on the menu!!! The food was okay, decent and pretty standard for Chinese food.
We came again today because we couldnt decide where to go, and since the food was okay last time we just took the chance. Biggest mistake ever. We ordered our meals and it took the usual 5~10 mins for each of our dish to arrive but they didn't give us the rice until the 2 dishes I ordered arrived (lamb with cumin and fried cabbage with vinegar) which doesn't make sense. The rice was hard and dry, day old and reheated. The fried cabbage was more or less boiled cabbage and cooked with vinegar. The most irritating thing was, after waiting 10minutes we realized my friend's dish still hasn't come out - he went to go check and they kept saying its being made (whilst looking at the order dockets); another 5 mins later the lady comes over with sweet & sour pork which wasn't what he ordered and then asked if its okay? We said no and she said it'll be 5mins and we waited for another 10..... Then another lady comes out with sweet & sour pork without the sweet and sour sauce (essentially deep fried pork)??? When we asked what it was she got the menu and showed us it's what we ordered, the 'fried pork fillets'.... Anyone and everyone knows that's not what a 'fillet' is or looks like. Then 2mins later she comes our with the salt/pepper to dip the 'pork fillets with'. Not only did we have to wait a long time for that last dish, they tried to give us a different dish, we didn't get an apology and we had to ask to exchange the bowl of rice because it had gone cold and hard.
Barilla needs to review their waiters/waitresses (in terms of english speaking customers making orders), their menu (because their description doesn't match what food they cook) and their service! Its appalling and we won't come back.
by Eat Pray Love
one month ago
I don't care about what anyone says about Dom Rd joints and their hygiene ratings :P :P Barilla Dumpling has the best dumplings ever!
If you're looking for cheap dumplings that are equally delicious - Barilla has got you covered! I recommend the pork and chives steamed dumplings. It's a classic and you cannot go wrong. I prefer the steamed dumplings because I just like the dough to be soft rather than crunchy. Barilla fillings have really good flavour which is really nice because a lot of the times dumplings can have bland fillings.
Barilla is quite popular and recently they've started to take bookings for large groups so would definitely recommend that if you're thinking about going with a lot of people. The service is not that friendly as there is a language barrier but it is speedy none the less especially if you're ordering take out (which I recommend cause it is quite loud and hard to get staff attention in the actual restaurant).
Pop into Barilla if you're looking for something cheap and satisfying!
by Lisa Vuong
2 months ago
I've been her multiple times before and after their stint in the papers for their hygiene grade and I have to say that afterward they cleaned up the good still tastes just as good after before. Their dumplings are full of flavour and well cooked. It's also really cheap if you are sharing dishes. It's a place you can come to with only a few people or a bigger group and will still be really cheap and enjoyable. The only problem would be getting a table. Even during lunch time they fill up fast. My person favourite is the shredded potato. I've tried quite a few different flavours in dumplings, my two favourites are pork and corn and pork and chives.
by Samantha Minny
2 months ago
We got take out from Barilla and I have to say that it wasn't too bad! It wasn't cheap but the food was definitely tasty.
We had the potato and eggplant sauté, pork and chive dumplings, chicken noodles, chilli beans and a chive pancake.
The pancake was a little doughy but everything else was super tasty. The beans weren't too spicy but they were crunchy which was amazing. The noodles were probably the best noodles I've had on Dominion Road and there was a generous amount of filling in the dumplings.
I would probably go back to Barilla but I'd want to sit in next time. I think some of the experience is the atmosphere rather than the food itself. And it always looks busy so that's a good thing.
by Ben MacLaren
3 months ago
5 for takeaway/dumpling awesomeness and price, 1 for decor... Nothing like a fluoro green/orange motif
by Henry Chiang
3 months ago
The dirtiest foodie paradise !!!! Scoring a D for their hygiene but a A++ for their flavor !! Gives it an overall average of a B+ rating if you ask me lol!!
by Francesca De Jong
3 months ago
Barilla is probably the most well known and most popular Chinese eatery along Dominion road, and it's definitely a great option for a cheap meal out.
The Sichuan cuisine is known for its bold flavours of garlic and spice, and Barilla can deliver on both. But what Barilla is most known for are their dumplings, and the pork and chives, and pork and cashew nut I can highly recommend.
They do particularly great vegetarian options which make for a great addition to dumplings, and I can recommend their garlic potato with eggplant and capsicum, chinese pancake and garlic bok choy.
Why you won't get service with a smile and the decor leaves little to be desired, Barilla will satisfy that dumpling void and is easy on the wallet..
by The Incredible Edible
4 months ago
This place was a hit on Metro cheap eats, then a few months later the hygiene rating was widely publicised - but what can be worst than mainland China. It was still Asian food.
This place has been overrated but if you're not a dumpling connoisseur then you will enjoy it. It's cheap and tasty.
With the amount of competition on Dominion road it is managing to survive so it must be good.
Found the dumplings were lacking but still should be tried
4 months ago
Dumplings are really tasty and reasonably priced. The dishes other than the dumplings are OK. Nothing to rave about.
by Fleur Peps
4 months ago
I would give this place 5 stars if the staff weren't so miserable/rude.
The food is great - huge fan of the dumplings here, really have never had a bad batch so I rate it highly. The staff are Chinese - they work hard and don't chat / don't smile. It's just how they are here. If you look past that and realise how crazy busy they are and how good the dumplings are then it's not a huge deal. Glad they don't have a D rating anymore!
I come here when I am in the area and will keep coming here.
by S B
4 months ago
Between 3 of us we had the pork buns, pork and spring onion dumplings, a plate of fried rice and some sugar pancakes.
We couldn't eat it all, even though we tried very hard to!
At $14 each, it is very reasonable.
The service, while unfriendlier than most restaurants, was not terrible, like some people have said. They were efficient but emotionless.
Don't be put off by the service reviews - the food is great - I will definitely be back!!
by Mike Mazerolle
5 months ago
Best dumplings in town by a long shot. Grumpy staff. Although they had a D rating in the past, the last I was there it was A rated.
They are always busy, but usually the crowd rotates quickly. Go there. Now!
Oh... And you can buy the frozen dumplings to bring home.
5 months ago
Pork and onion dumplings so delicious. How do they get that juicy burst when you first bite the dumplings. Good price. It does get a bit busy because usually I wait about 20mins for dumplings but worth the wait because you can phone order in anyway. Staff aren't the friendliest.
5 months ago
a. Long wait both before seating & waiting for foods
b. Uncomfortable atmosphere.
c. Terrible Service (waiting staffs, cashiers etc)
The very famous crowded restaurant terribly disappointed me even after first visit.
Waited 20 mins and almost hunted to grab a seat by myself.
I ordered foods and waited about 40mins and realised other people came after me had their foods first. Why wait 40min? This place hardly gives you a chance to talk to waiting staff.
Felt something wrong asked the manager what's going on.
They tried to hide they mistakenly didn't even place the order yet but keep saying they'll check so just wait.
Look, it's ok for a mistake. Imagine that busy restaurant with hundreds of orders could be mixed up sometimes. But if you realise the mistake, the treatment, sincere apology etc should have been made. But all of above were missed and I couldn't waste another a second at the place.
All other local Chinese restaurants in your town would be either similar or better than this place. So why would you border even visit this place?
My curiosity on why this place is so crowded, left me just pain and disappointment. I will never ever go this place again.
Remember, You're dining out not just because of food.
5 months ago
Food was pretty tasty - service was terrible - the waitress was rather rude
by Joanna Grabowski
5 months ago
I ordered fried chicken dumplings, when they finally arrived they were swimming in fat. Staff was busy and not really welcoming, had to ask for serviettes. While eating, I discovered 2 of the dumplings were pork, when I tried to tell it to the waitress, she didn't understand much English and just walked away. The taste wasn't anything spectacular and rather blend. Wouldn't recommend this place and definitely won't go there again.
by Josephine Lim
6 months ago
At first glance the place looks terrible - bright neon green paint on the walls, cheesy sign, and the fluorescent lighting doesn't help either.
The dumplings are incredible, though. They're the only ones we've found here that have a burst of 'juice' inside, like how xiao long bao does. Our favourite is the pork, prawn, and chives dumplings. Only $14 for 20 huge ones. Service can be a bit hit and miss, but the great price and taste makes it more than worth overlooking.
by Tayla Reynolds
6 months ago
Worst service I have ever experienced. Dumplings were bland and boring and tasted like the ones from a supermarket and rest of the food bland. Wouldn't even waste your time as the servers look annoyed that someone just walked through the door anyway. Won't be returning!!
6 months ago
It's public knowledge that Barilla makes damn good dumplings (the pork and chives or pork and cashew nut are my favourites!)
It's also well known that their French Beans are to die for. But the appeal of Barilla does not die there.
I've been a regular for over a year now and I'll admit. Pretty quickly ordering the same old favourites can get a bit boring. That's when you have to venture further and should I specify, into the vegetables section.
Between the bok choy with garlic, broccoli with garlic, shredded potato and spring onion pancakes alone, a vegetarian can have a pretty satisfactory meal. But the piece de resistance? The sauteed potato, aubergine and peppers.
That dish alone is pure, unadulterated taste bud heaven. Personally, we like to order the pancakes and then dunk it in the sauce, savouring the flavour. It is really that good.
And these days the dining experience isn't too bad either. It's amazing what a lick of paint will do right?
by Loved By Katie
7 months ago
I was longing for dumpling for sometime so when my friend asked me to go to Chinese with him, I didn't hesitate to say yes. We initially planned to go to New Flavour as it was my favourite dumpling place but the restaurant was packed with people lining up outside. We were not the patient kind so we decided to try a new place, Barilla. It had some good reviews so we were hoping to have a great experience. We ordered Prawn and pork dumpling ($14) which came with prawn tail inside. Are you kidding me? The dumplings were really big and far from being crispy. Some were burnt. The other dish was slightly better - Spicy chicken with veges were okay but plain. Maybe we didn't order the right food. We saw some people ordering fried french beans and they looked yum! Ah well, there is always a next time. Also, what is up with the service here? Lower your expectations...
Please visit ♥ http://lovedbykatie.blogspot.com for other photos and stories.
7 months ago
Can't see how they got an award for their dumplings- way too much MSG, very high fat content and taste like their seasoned with salt. Compared to overseas these dumplings wouldn't rate a mention I'm sorry to say.
by Pania Williams
8 months ago
I went knowing the place had previously received a D (for dumplings) food hygiene ratings BUT excellent dumplings (apparently)- and frankly what you see is what you get, an extremely busy (always a good sign) Chinese restaurant with a lot of Chinese eating there. Sure- a few young stroppy Asian girls working there, but also some friendly staff. They have an upstairs and downstairs and while our service upstairs sucked- it's a cheap Chinese eatery not Meredith's! So- suck it up-get assertive! The frozen takeaway dumplings were amazing, and I need to go back coz I've just run out. I recommend the pork & fennel-yum!
by Maggie G
8 months ago
We'd been eating at Barilla quite regularly for a few months when they got the bad hygiene grade, and really wasn't surprised! But we'd eaten at restaurants like it in other countries, and if anyone's going to get sick from dodgy food it will be me!and I never did! And we love the cumin spiced deep fried French beans , the pork and fennel dumplings and the garlic bok choy. In fact all the dumplings we've tried are delicious. The fried rice is quite dry and tasteless though and the vegetables don't always seem as fresh as they could be. Green tea is served throughout the meal if you like, ( not always frequently and almost never with a smile) and they're not licensed. Obviously they've had a big clean up and a lick of paint to get their A grade hygiene rating, but it's still very basic decor and feels a bit cramped
We now prefer New Flavour a few doors along - dumings almost the same, but their other dishes are better and it feels a bit more welcoming.
by Rebecca Warren
8 months ago
Although Barilla do make tasty dumplings, there's plenty of places in the area that also make good dumplings and don't have cockroaches in them, or have bad hygiene standards!
by Callan Knowles
8 months ago
Barilla was amazing! Have travelled all the way from nelson to try these highly recommended dumplings... And super impressed. Shall be back to try the steamed bun before we fly home :)
by Vivian Luui
8 months ago
I found a boiled COCKROACH in my food while eating in barilla dumplings. I was sitting there crying and shacking for I don know how long! but after i realise i need to take a photo of it the stuff has already took it away and dumped it. People are STILL EATING THERE FOOD AFTER I FOUND THE COCKROACH IN MY FOOD!!!!! This is 25 Dec 2013! On a Christmas Day! Thank you!!!
by Dog Eats World
9 months ago
An award winning restaurant, specializing in Chinese dumplings. Barilla Dumpling has an enormous range of fantastic tasting dumplings but if dumplings is not you're thing then you can try their other Chinese dishes. The prices are super cheap, for 12$ you can get 20 dumplings which is just crazy. I can't recommend any better place for those looking to satisfy their dumpling cravings. Personal favorites would be the pork range but the chicken dumpling are pretty darn good too. Woof.
by Two Honest Truths
9 months ago
You can’t miss Barilla with its outrageous green and orange decor. Barilla is dumpling heaven.
Flavours expand over two pages of the menu. Between three people we had a set of steamed lamb and spring onion dumplings, fried pork and apple dumplings and some fried long beans. These were very well made – not too thin, not too thick and cooked just right. The meat was juicy.
Personally I’m not a fan of long beans, at a young age I had convinced my mum that consuming them would make me vomit. Barilla cooked them with tempura style batter and added a slight sweetness to it as well as some chili. They were edible, but I’m still not convinced. It is worth noting that this is their second most popular dish after the dumplings.
The price is excellent, for $12 you get 20. Service is poor - but as long as I get my dumplings, I'm okay.
More photos and text here: http://twohonesttruths.com/2013/07/22/barilla/
by My Dining Journey
9 months ago
Barilla Dumpling is an award-winning restaurant that has featured in Metro and Viva and has earned praise by many people, including celebrity chef, Al Brown. Dumplings being their major seller, Barilla has a considerable variety made with different ingredients and they can be prepared in three different ways (boil, steam or pan-fried). We tried a variety of fillings, all prepared differently so we could compare the separate techniques.
The steamed pork and chives and the pan-fried pork and prawns are my favourite. My preference is to have the dumplings pan-fried as it gives the dumplings a crispy exterior as well as intensify the flavours of the dough. The steamed version is good for people wanting to have a healthier option and I personally did not enjoy the boiled dumplings, the wrapping was close to falling apart and some of the water have seeped into the filling.
We also ordered a serving of deep fried mantou, served alongside a small dish of sweeten condensed milk. Mantau is a type of bread that originated from China and was a staple food source for Northern China where wheat was commonly grown. They are usually served steamed but you can have them deep fried so that it is crispy on the outside and fluffy on the inside. These ones in Barilla could have been fried for slightly longer as they lack the distinctive crunch, but they were polished off regardless.
Barilla Dumplings offers delicious and affordable food that is truly worth trying. However, do not expect friendly and efficient service and be prepared to wait for a table as its popularity status continues to grow.
If you like this review, please check out my dining blog - http://mydiningjourney.wordpress.com for more reviews
9 months ago
Great dumplings spot and cheap eats! A group of 10 got pretty stuffed for dinner and only came out to just over $13 :O The service can be a bit hard to come by cos they are so busy (eg asking for extra bowls for the rice), and now they only give you a sauce dish and no other dish/bowl? We had many many dumplings, although I usually go for the boiled one, the fried ones a pretty good, I don't think I like the steamed ones cos it made the skin a bit harder. They also have shaomai dumplings which are similar to normal dumplings but with an open top (not like the Cantonese one when you go yum char). I also quite enjoyed the tofu (cold dish) we got and the buns were also fluffy :)
by Daniel Wang
9 months ago
I think here is the most popular restaurant for dumplings in Auckland.
You can see how many kinds of dumplings they have on the menu. There is always many people there and even lots of them are kiwi. expect to have dinner share the table with other clients as the place is so tiny, otherwise you need to wait for quite a long time.
I like the pork with vegetables in the dumplings$12 /20 piece, quite cheap ,but the meat is very yummy and juicy, the cabbage is very sweet, the combination of the food could open your sense of taste.
and the wonton there.you can order pork wonton $9/10 piece, or my favorite wonton soup with pork prawn eggs,traditional northern chinese style, the combination of the food just balance in your mouth and very very yummy.
I also recommend the casserole food , the casserole could maintain the smell of the food and the ribs are soft tender juicy, very Delicious.
9 months ago
I was lured to Barilla Dumpling due to the fact that bad press (with respect to their hygiene rating) failed to deter their regulars who swear that the dumplings are to die for. The interior is clean, the service is quick and the price is very resonable. I was floored by the variety of fillings!
We ordered the pork and chive dumplings (an old favourite), the pork and eggplant dumplings (something I had never seen before) and a side of gailan vegetables. Everything tasted great and I liked being able to mix up my own dipping sauce. For full review see here: http://lucyeats.blogspot.co.nz/2013/12/a-quick-meal-at-barilla-dumpling.html
by Tina Cheung
10 months ago
Just had dinner there, ordered cucumber salad, tofu & spring onion salad, lamb & carrot boiled dumplings and pork & green beans hot pot.
Cucumber salad was too salty, tofu & spring onion salad was good, dumplings were amazing, hot pot was average.
Will definitely go back for dumplings. Service was good.
by Rebecca Smith
10 months ago
I am a dumpling fiend and Barilla dumpling is one my favourite places to go for dumplings in Auckland. Their selection is vast and they are always delicious. Usually when I go to Barilla I only get dumplings and pork buns (which are also great, especially the buns with pork, egg and prawns) but I decided to branch out a little on this week and ordered the soup noodle with pork ribs and fried pork and potherb mustard dumplings. I had not heard of potherb mustard before and our server described it as a little bit like spinach but spicier. The dumplings were wonderful as always, however the soup noodle with ribs was slightly disappointing. The ribs were flavoursome but were cold in the middle. I put them back in the soup and waited for them to warm up a bit and they were fine. The soup was good but not amazing. It very large, so between my partner and I we could not finish the dumplings or the soup. Luckily they have handy takeaway containers for leftover dumplings. Barilla is definitely in the cheap and cheerful category of restaurants with our meal for two (plus leftovers) coming to $23.
by Sue Lee
11 months ago
Had lunch at Barilla Dumplings this afternoon with a party of four. Never again! With some 5 employees milling around and two other customers in the restaurant, we waited quite a while for our food to be served. I wish we had walked out at that point!
Pork Fried rice was dried leftover Sunday pork roast (if you could find it in the mountain of rice) cut into julienne strips that had the texture of leather boots. It wasn't fried but had some colouring sauce to disguise the remains of leftover steamed rice.
Beef Brisket dish was 3/4 steamed rice 1 tablespoon of actual beef and the remaining space on the plate was the cutoff from chunks fat tissue from the beef. Oh! and three bok choy leaves (The only highlight of the dish)
Save your money. The dumplings may be nice, but not worth the food standards of the remaining questionable menu. The new A grade rating can't save this place if the main dishes are E grade.
by Sherryl Ocampo
11 months ago
A friend of ours took us there for a dumpling treat last sunday lunch. We liked the dumplings and taste really good so I have bought 2 dozen of frozen prawn dumplings for takeaway. The packaging is just in a plastic bag so I did not bother checking the quantity of it and I thought they are nice staff. I got disappointed when I went home and found out that I missed 3 pcs of dumplings. It is a ripped off considering their dumplings are $14/dozen.
by Cheap Eats
Sep 24, 2013
Poor Barilla has had a hard time as of late, but it now has its A grade for hygiene re-instated and is as good as it always was. This is one of the best places in Auckland for dumplings but don't make the mistake of only ordering those as there's a lot more to offer. It's had a bit of an interior spruce up and while it's still not chic by any means, the (very bright) green walls and the fact that it's ALWAYS full make it a lovely jovial place to eat. One of the cheapest places to eat in town too. For full review and dish recommendations see here http://cheapeats.co.nz/barilla-dumpling/
by Catherine Tewhare
Sep 18, 2013
I've been going to Barilla Dumplings for sometime so have always rated their food but after their recent exposure in the media, thought it would be good to give them the benefit of doubt and return. I was really impressed, they have certainly made some huge changes to the cleanliness and there were smiles on the waiting staff which was really nice to see. Coincidence but as we were there waiting for our dumplings, a courier arrived and there was a lot of excitement. Soon discovered that the courier delivered their new grade which now happens to be an A. Well done Barilla for stepping up and I will look forward to more great food from you guys.
Sep 15, 2013
I actually went here because I read about how popular the restaurant has been.
The dumplings were top notch. The place looked clean and tidy. I even went upstairs next door to the toilets and saw a lady preparing dumplings in a secondary kitchen. It all looked clean and hygienic.
Anyway, we were here mid afternoon Sunday, the service was friendly (contrary to most other reviews). Service was slow.
Overall, quality, authentic dumplings at a good price.
by Nicole Collins
Sep 01, 2013
Even though it was D rated (wtf) but who cares, went for the food anyways.
The dumplings were so good! Especially when fried. Their small sides dishes were juicy and tasty too :)
Ignoring the service and the hygienes, everything else was great. So I guess a 3 star rating would be reasonable as the food pulled it up!
Aug 30, 2013
OK, so if you're going to have your pants charmed off by the waiting staff, then best not bother...but who cares? I'd rather they just dealt with the dumplings to be honest. Service was speedy, dumplings were amazing (I had the pork, prawn and egg), price is acceptable. Have them steamed - looking at everyone's, the steamed certainly looked the best.
Its got a fast, busy atmosphere and is right opposite my favourite cinema, so I'll defo be back again.
We didn't take a poke around the kitchen, so I can't comment on the hygiene levels, but none of us got sick...so all good! ;)
by Jasmine McCoskrie
Aug 21, 2013
The staff are so rude and seem to have a real disdain for their customers. When we went here the food took sooo long, and the woman at the counter decided to make (not take, actually start dialing) a phone call in the middle of taking our order and was about as friendly as a sack of dead fish.
The dumplings are alright, but honestly, I think it’s just the hipster cool-points factor that keeps drawing people back there. There are better places to get dumplings along Balmoral with higher food ratings that treat their customers with actual respect (or at least care enough to pretend/smile!).
by Jane Mason
Aug 16, 2013
The food here is incredible but the service is consistently horrible. The wait staff are unbelievably rude but you have to suck it up because everything tastes great.
by Marlee Craig
Aug 08, 2013
Mmm wasn't impressed with this place. Took ages for the dumplings to come out even tho the restaurant wasn't busy or full. Staff are just doing their jobs, so no smiles or friendliness from our waitress. Was not impressed with the dumplings, I've had better. With every bite of a dumpling water squirted out onto our clothes. The pork buns are nice tho that's why I have given this place two stars. I really wanted to like this place. But all in all this place is a typical substandard restaurant.
by Amber-rose Sampayo
Aug 07, 2013
Excellent dumplings and cumin coated fried beans (not sure of actual name). My partner and I have eaten here on various occasions and have never been disappointed with the above. Some of the other food can average and the service is abysmal at best but the dumplings are well worth it!!!
by Monica Ma
Jun 23, 2013
Wow the ratings are true. The dumplings are so good and one order is enough for two we also a ordered the sautéed cho sum, and chose the trio with seafood pork and egg. Three words. Go there now.. Service is average but the food is the clincher.
by Wanderlust Mc
Jun 09, 2013
I know a lot of people feel that these are the best dumplings but we didn't have that experience. This place is suggested by Metros cheap eats, but sometimes they get them wrong.
Yes they are OK and come in large portions, but we were so disappointed because we were looking for the best. Comparing them to Melbourne's Chinatown is ridiculous - not even close.
Easy, cheap bustling place. Poor service, but hilarious to watch. But not amazing. Great place to go with friends after work x
by David Boshier
Jun 02, 2013
Fantastic dumplings - full stop.
The service is pointing and grunting but somehow it got us to a table and our order taken. The dining room is painted in art deco colors which is ok for the outside of a house, not so good for the inside of a restaurant. It all added to a great experience.
Standouts were the pork and fennel and ensure you order the French beans as a side dish. Doggie bags are stacked on the end of the counter so do not worry if you order too much.
If you feel like dumplings, hunt this place out.
by Keith Beh
May 15, 2013
Probably the best dumplings place I've been to in Auckland and it reminds me of Melbourne's Chinatown! I love the 3 delicacy seafood shao mai or 3 delicacy fried dumplings (I think that's what they're called on the menu). Didn't like their other dishes that aren't dumplings but understandable since dumplings are their speciality. This place is always busy so be prepared to wait if you're in a big group and often they don't take bookings over the phone. Great food though and service isn't as appalling as some other Chinese restaurants of this callibre!
by Tony Howat
Apr 26, 2013
Best dumplings I've found in Auckland, especially the pork and capsicum and pork and pot herb mustard. Service is not always great but well worth it for amazing dumplings!
Apr 15, 2013
Great range of dumplings and decent, if curt, service. Dumplings are tasty and well cooked. Thankfully they give you quite a few to chow down on.
by Matt Smith
Apr 01, 2013
This is a great dumpling place. We've only ever had takeaways from here and haven't been disappointed yet! We stick to our favorites of pork and chive dumplings and spicy garlic eggplant - fantastic combination.
The service seems a bit unpredictable but I think that's what helps make this place what it is!
by Josie B
Mar 28, 2013
always packed, I'd recommend not going at peak times. Looking a lot better after renovation and also more room now. Food is yum, don't expect good service though.
by Ninan George
Mar 28, 2013
Excellent food, great price, quick service, no frills - never disappoints!
by Aj Yan
Mar 18, 2013
Great dumpling place. We also like chilli long beans and squid
by Warren Bruce Muller
Feb 24, 2013
Barilla Dumpling is notorious for bad, indifferent, almost aggressive service....which we have come to accept and even look forward to. The food however makes up for that ....sensational food....cheap and generous portions.....since the renovation the 'lack of atmosphere' has improved marginally....try the sugar pancakes...they are addictive.....an absolute jewel of Asian food!!!
by Amanda Pavese
Feb 21, 2013
If you have a craving for amazing, authentic Chinese food then this is definitely the place to go. They are most famous for their delicious and very reasonably priced dumplings but I never tried anything there that wasn't absolutely tasty. I was also excited because there were a lot of things that I have never seen before so I had a great time experimenting with new dishes. You can even buy their dumplings frozen and take them home for later. Amazing!
The down side is that there is absolutely no ambiance or customer service. The second time we went there they lost our order and we waited over an hour for our take away. It was chaotic and absolutely packed with nowhere to move. This was partially due to our poor timing (my boyfriend and I went during their weekend dinner rush) so I would highly suggest you avoid weekend evening hours and go during the week sometime. If I could give a star rating for the food it would be a five but I would rate their customer service a one. Still, It was one of my top places to go because the food was great so just plan your trip accordingly.
by Nikki S.
Feb 16, 2013
This is one of my favourite places to eat on Dominion Road, besides New Flavour! Although the surroundings and the service are both rather basic (don't take anyone here if you're keen to impress), the food has always been great. Everything on the menu is good and is served piping hot, which I love. Come here for a cheap and satisfying feed :)
by Lena Kodaira
Feb 16, 2013
Visited Barilla with a friend for the first time a few weeks ago after reading the praise in Metro and a lot of word-of-mouth. We arrived at around 10.30pm on a weekday and the place was packed, the only table available was a huge table for ten in the corner which my friend and I were seated at. The menu is extensive however we don’t eat meat which narrowed it down substantially. We ordered the steamed mixed-vege dumplings, fried French beans and for dessert deep-fried milk buns.
The dumpling filling wasn’t terrible but we both felt it was lacking.. maybe an extra ingredient or more seasoning. While we appreciate vegetarian options, I feel like a lot of eateries think it’s sufficient just to have a vegetarian dish and then not give a crap about whether it actually tastes good.. just because we don’t eat meat doesn’t mean we don’t have tastebuds. The fried French beans however were so so good, I’m coming back for those specifically (and maybe to give the seafood dumplings a shot). The deep-fried milk buns were lightly fried bread rolls served with condensed milk on the side and were surprisingly tasty.
This place seems to get a bad rap for service, I thought the service was basic but not terrible. I appreciate that although there were only two wait staff for the entire restaurant our food came fast and our tea quickly replenished. If they’re rude it’s because they’re busy, not because they’re pretentious and I think that distinction needs to be made. The servings are huge and the French beans made a great breakfast the next day, I really recommend Barilla and I’ll be returning asap!
by Robert Perry
Feb 05, 2013
The dumplings were good - service really poor. For places this cheap I don't expect anything other than a smile, greeting.
However, waitress was unsmiling, wearing something really inappropriate (basically a see-through shirt) and when one of our party discovered a large hair cooked into a dumpling there was no apology, just "do you want me to replace it?". Disappointing.
by Anna Sviatko
Feb 01, 2013
Wowee! Awesome Dumplings - crazy busy and well worth waiting for a table if needed. Very reasonably priced the dumplings were some of the best I have had. Loved the Broccoli Garlic dish too. Dinner for 2 hungry girls and enough to take home for lunch the next day - $40 - value for money and exceptionally tasty - well done Barilla :-}
by Regan Doyle
Dec 23, 2012
I'm a big fan of Barilla. There is a huge amount of variety in the dumplings they make and I've had them on three or four occasions and each time they've been consistently good. I've usually only gone at lunch time and so haven't had any of the problems that other people have had in terms of wait times.
I haven't had the problems with the MSG that other people have mentioned.
Dec 09, 2012
The dumplings I had were burnt so that the dumplings on the bottom were literally black. Asked the waiter if it could be changed and was blatantly told no and this was normal. Being Asian, I know that that is not the standard for pan fried dumplings. Customer service on top of that was terrible with three of their staff members causing such a commotion that the dumplings were not burnt, whilst the restaurant, full at that point in time was watching us, while not understanding the conversation in mandarin. The next lot of dumplings that was brought out to another table was not burnt and I requested that they make it to that standard but once again the request was refused. My mother decided that she would not eat the burnt dumplings and told the waiter if we could change it we would stay and dine with them. The waiter then proceeded to say in mandarin, "if you don't want to eat it, just go!" To me this was terrible customer service and the standard was terrible. I fully do not recommend Barilla Dumplings unless you are looking for bad customer service and burnt dumplings for dinner.
by Eric Han
Nov 30, 2012
The Dumplings had heaps of MSG in it, it felt very yucky afterwards, the dumplings flavour was average, I was expecting more since it was recommended by Metro.
by Tom Pine
Nov 27, 2012
Dumplings were mostly pork fat with lots of MSG and salt. Can't believe it was recommended by Metro. Felt ickky afterwards and just wanted to eat fruit to make up for the unhealthiness I had just consumed. Sorry :(
by Jay M
Nov 26, 2012
You wouldn't come here for the decor or chirpy staff but this is a really nice cheap place to have a meal at where you are almost guaranteed to be full after eating their dumplings. We tried the pork and chives dumplings (pan-fried) and soup noodle with spare ribs for lunch today, and they were both tasty for their price. It's $1 extra to have the dumplings fried however it was only on one side so I'll probably just get the normal one next time as it didn't really make a difference. Would definitely come here again to try other fillings in the dumplings.
by Kepa Tairua
Oct 18, 2012
Came here on the recommendation of a friend and from the way the place was packed I had high expectations! We ended up waiting close to 20 minutes for a table, but I don't fault the place for that.
We looked at the menu before we were seated so there wouldn't be a huge wait between then and when we actually received food. There is an insane amount of options you have to choose from, so we basically chose some random options that seemed good.
The dumplings we chose were pork with chive, and chicken with celery. Both were pretty average. Not much seasoning, but an ample supply of soy and chilli oil are available. They just didn't rock my world
We chose a bun with three-delicacies which was really nice, actually. Our second favourite thing of the night. The texture was good, although the filling had shrunk a lot inside the bun.
Lastly we had the fried french beans which we got because we saw everyone else getting them, and they were AMAZING. I know they use cumin on them, but there's a sweetness as well, and the crunchy coating just makes it all better. When you go, GET THIS. You will not be disappointed.
I spoke with a regular while waiting in line, and they said if you don't want to wait it's best to come before 6.15pm, or after 8pm, and sure enough when it hit 8pm there was no more line.
As someone mentioned, the staff aren't really there to have a good time with you. They're there to make sure your table is clean, make sure your food comes out as fast as possible, and make sure you can pay.
Next time I think we'll go with our friend so they can order for us, but we will definitely be back.
by Noms Burger
Sep 13, 2012
The place always looks a bit oily and you question the hygene rating.
However the food is great, with a large range (especially dumplings) and reasonably priced.
The dumplings have some authentic fillings as well as alternative, plus you can have it boiled, steamed or pan fried, which is options a real dumpling house should alway have!
Aug 14, 2012
Love the food here! The dumplings are juicy and full of flavour. Don't expect royal treatment but just wish the staff here were less grumpy.
by Raj Maiti
Aug 04, 2012
Yummy dumplings and pancakes! Been there a few times with friends and loved it. Usually pretty busy in the evenings, you'd be lucky to get a table straightaway. Always ask the waitress for the wait time! You get 20 dumplings for $10 which is very filling! Make sure you confirm your order as some of the staffs' english isn't very good.